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Join the Boston Heart Diagnostics team and make a difference

Boston Heart Diagnostics offers talented, results-driven people a place where they can feel good about making a difference. We are looking for energetic team members who thrive on excellence in a fast-paced environment and share our values of relationships, the truth, caring, taking responsibility, champions of change & innovation, and fun.

You can contribute to our success by bringing your unique background, experience, passion and dedication to our team.

We are a growing company and are interested in building a database of qualified individuals. We routinely look for new team members in the following areas:

  • Laboratory Team
    • ASCP certified medical technologists with expertise in clinical chemistry assays on automated analyzers electrophoresis, gas chromatography, ELISA assays, and LC-MS methods preferred
    • Lab Technicians with BS degree in chemistry, biochemistry or biomedicine
    • Lab Assistants/Specimen Processors with clinical lab experience
  • Sales Team
    • 3+ years of sales experience in Biotech, Medical Device, Diagnostic Equipment or Pharmaceutical industry
    • Focus in the cardiovascular field is preferred
  • Business Team
    • We employ individuals with proven success in healthcare or laboratory billing, marketing, information technology, purchasing, warehouse, human resources, client services and administrative support.

Current Career Opportunities

Laboratory Technician

HR Business Partner

Specimen Processor

Senior Sales Operations Analyst

Reimbursement Project Specialist

Director, Talent Development

Customer Care Representative

Area Sales Manager – Queens, NY

Area Sales Manager – Southern/Central Ohio

Area Sales Manager - Washington

Billing Information Specialist

Area Sales Manager – Idaho/Utah

ASCP Certified Medical Technologist

Laboratory Assistant

Laboratory Technician –HDL


Laboratory Technician

The Laboratory Technician is responsible for performing the extraction process, analyzing results, preventative maintenance, and quality control for both Cholesterol balance platform and Genetics platform. This position requires one of the five working days to be a Saturday or a Sunday.

  • Functions:
    • Perform semi-automated extraction process using the Hamilton Instrument
    • Perform GCMS analysis
    • Review, analyze and troubleshoot qualify controls within the department
    • Maintain records of patient tests, calibration, QC and daily recovery of patients
    • Release data, check values, print pending list from LIS
  • Qualifications:
    • Bachelor’s degree in a biological, physical or life science
    • ASCP certification is preferred
    • 1-3 years of clinical laboratory experience is preferred
    • Knowledge of Gas Chromatography platforms
    • Knowledge of RT-PCR platforms
    • Excellent verbal and written communication skills

HR Business Partner

The role of the HR Business Partner is to solve complex organizational challenges through people-related solutions. This role will partner with multiple functions of the company to support 100-175 employees in responding to first line questions, the full recruitment process, compensation, benefits, performance management, job descriptions and career paths, employee relations, exit interviews, policy interpretation, legal and compliance and management coaching.

  • Functions:
    • Build relationships with all managers in assigned functions. Partner strategically with them to drive our culture and engage employees using our human resource services
    • Provide HR expertise and consultation to functional business partners
    • Solve problems and get to the root cause of issues. Design and quickly implement solutions that cut across multiple disciplines
    • Develop and launch broader HR solutions in fast growing environment using solid project management skills
    • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partner with legal department as needed
  • Qualifications:
    • Bachelor’s degree required, Professional in Human Resources certification is preferred
    • 5-8 years of HR experience with working knowledge of HR disciplines
    • Healthcare experience is a plus
    • Excellent written and verbal communication skills with understanding how to communicate large complex change
    • Experience working as an internal consultant and/or a cross-functional project leader
    • Successful project leadership skills in people related matters

Specimen Processor

The Specimen Processor will enter all patient data and testing requirements into LIS system and aliquot blood samples for testing and move into the laboratory for the analytical phase.

  • Functions:
    • Patient data entry into LIS system
    • Aliquoting blood samples for testing
    • Office help: filing, copying, and other tasks
    • Outgoing tube preparation
    • Handling problem resolution upon receipt of information from the Patient Reporting Team
  • Qualifications:
    • High school diploma required, bachelor’s degree or related experience is preferred
    • Knowledge of HIPAA requirements
    • Ability to change and move in a fast paced environment
    • Strong attention to detail
    • Computer literacy and typing accuracy

Senior Sales Operations Analyst

This role provides actionable analytical support to the sales organization and upper management regarding key customer metrics. This individual will contribute to developing, documenting and implementing processes and procedures to improve efficiency and quality, and data standardization across the organization.

  • Functions:
    • Aggregate data from multiple data sources in a methodical way for use in various analysis
    • Assist with the development of data governance initiatives and standardization
    • Analyze sales and business trends and aid in the development of key metrics
    • Support the CRM tool in terms of data validation and the development of additional analytics and functionality
    • Provide monthly reporting to the sales organization, upper management and operations, including attrition analysis, test utilization reporting, ad hoc analysis, etc.
    • Calculate monthly commissions, manage commission documentation and commission modeling
    • Assist with the annual sales target calculation and provide monthly target reporting to the sales organizations
    • Aid in the implementation and development of the data warehouse
  • Qualifications:
    • Bachelor’s degree in Accounting, Finance or related field
    • 2-3 years experience in a similar role
    • Experience with software and applications such as Microsoft Excel, Access, Business Objects or other BI applications
    • Strong analytics skills and attention to detail
    • Previous experience in a medical or healthcare environment is a plus
    • Ability to perform basic modeling

Reimbursement Project Specialist

The Reimbursement Project Specialist position is responsible for completing assigned projects resolving low to moderate issues and variances arising from healthcare billings and/or Medicare overpayment/underpayment, appeal and/or other adjustments related to providers. This roll will not have external interactions.

  • Functions:
    • Review, analyze and research issues that pertain to outstanding accounts and receivable
    • Assist with projects as needed
    • Responsible for ensuring all communications are documented
    • Other essential tasks as assigned
  • Qualifications:
    • High school diploma required, bachelor’s degree preferred
    • 1 year of administrative experience preferred
    • Strong computer skills desired
    • Ability to balance high levels or production with high levels of quality output

Director, Talent Development

The person in this role is responsible for planning and implementing the career development philosophy, approach and activity for the organization. Develop strategic learning programs and initiatives to enhance the performance and engagement of Boston Heart employees. Ensure the maximum effectiveness of the organization by assessing organizational needs and developing and implementing training programs.

  • Functions:
    • Lead effort to build career development philosophy and approach into the organization; create development strategies for leadership, teams and individuals
    • Develop learning roadmaps, processes, programs and tools that focus on critical competency needs for our leaders, teams and individuals
    • Determine training and development requirements through review of strategic growth plans, current results and consultation with business objectives
    • Construct learning objectives and meet with business partners to ensure that learning and development objectives align with business objectives
    • Design, develop, implement and evaluate the effectiveness of learning and development solutions ensuring that programs, processes and tools are both scalable and usable
    • Manage the activities across the spectrum of program execution from needs assessments, conceptual design, preparation and delivery to logistics management and post-training evaluation of training and development programs
    • Develop and use methods and metrics for evaluation of learning and program effectiveness
    • Improve training effectiveness by using new approaches and technology to deliver training materials and programs
  • Qualifications:
    • Bachelors degree required, Masters preferred in organization development or related field
    • 7+ years experience in training and development, experience in healthcare industry is preferred
    • Demonstrated ability to lead large scale change programs related to talent development
    • Able to coach and motivate others to high levels of performance
    • Strong facilitation, presentation and interpersonal skills, excellent written and oral communications skills
    • Able to executive at both the strategic and tactical levels
    • Extensive knowledge of competency models, strategic talent planning and talent development

Customer Care Representative

This role is responsible for the day-to-day interaction between Boston Heart Diagnostics and our customers to ensure consistent and compelling customer experiences. CCRs will interact with internal and external customers in a friendly, helpful and professional manner.

  • Functions:
    • Responsible for the handling of inbound and outbound communications with internal and external customers regarding logistics, testing, supplies, relevant results such as alert and critical values, and other support needs in a friendly, helpful and professional manner. Includes triaging calls to appropriate staff
    • Analyze test information submitted via test requisition and resolve discrepancies, call on Lab Notification requests such as requesting additional material, specimen clarification, etc., process amended reports
    • Ensure proper documentation in client and patient records, update patient demographic information upon request into LIS, eFax client reports, order client supplies and assist in coordinating courtier services for clients, including package pickup
    • Work cooperatively as part of a team environment and assist other CCRs as requested/assigned and interface with Sales force to keep them apprised of all client issues and concerns.
  • Qualifications:
    • Associate’s or Bachelor’s Degree or High School Diploma with 2-5 years experience in customer service field
    • Ability to demonstrate outstanding customer service skills
    • Past experience in a medical or healthcare environment is a plus
    • Solid organizational skills with the ability to handle conflicting priorities

Area Sales Manager – Queens, NY

Boston Heart Diagnostics is re-inventing the role of diagnostics in cardiovascular disease (CVD), the number one cause of death in the United States. We help people make meaningful and lasting change through the use of easy-to-understand reports, one-on-one coaching, and sustained support. Applying the latest clinical research and advances in laboratory science, we integrate results from our proprietary tests and health history information with an individual’s food and exercise preferences – all transformed into practical nutrition, lifestyle and support strategies tailor-made for each person. By working closely with healthcare providers to engage individuals in their own well-being and give them the tools they need to prevent or reduce their CVD risk and improve health outcomes, Boston Heart Diagnostics is leading the charge to turn the promise of personalized medicine into a reality.

Boston Heart Diagnostics strives to create a collaborative and engaging work environment for all employees. As a growing company, we encourage creativity and value relationships, the truth, taking responsibility, and leading the way as champions of change and innovation.

  • Functions:
    • This highly visible position will report directly to the Regional Sales Director.
    • The right candidate must meet and exceed sales goals by advancing our Clinical Testing offering within the Queens, NY marketplace.
    • This key role will support the Clinical Sales efforts of Boston Heart Diagnostics focusing on relationships with Physicians, Clinicians (IM, PCP and Cardiologist) Endocrinologists, Nurse Practitioners, Naturopaths, some Chiropractors and other professional Clinical disciplines within the Queens, NY territory.
    • This Sales role will maintain and grow existing accounts as well as drive growth with new account development goals.
    • Present product features and benefits to clinical call points utilizing proper sales technique (probing, qualifying, needs assessment, supporting and closing).
    • Maintain and increase sales volume within assigned accounts and territory.
    • Attend and participate in sales meetings, training programs, conventions, and trade shows as directed. Attend all regional and divisional events including National Sales Meetings, Corporate Trainings or Region Meetings.
  • Qualifications:
    • Bachelors degree in Business or related field required.
    • 10+ years of sales experience in Biotech, Medical Device, Diagnostic Equipment and/or the Pharmaceutical industry with a focus in the cardiovascular area.
    • Evidence of top sales achievement with experience in multilevel account management is required.
    • A demonstrated track record for meeting and exceeding sales objectives.
    • Valid Driver's License.
    • Competencies: Develop Trust, Be Resilient and Flexible, Provide Consistent and Compelling Customer Service, Establish Strategic Direction, Communicate with Impact

Area Sales Manager – Southern/Central Ohio

Boston Heart Diagnostics is re-inventing the role of diagnostics in cardiovascular disease (CVD), the number one cause of death in the United States. We help people make meaningful and lasting change through the use of easy-to-understand reports, one-on-one coaching, and sustained support. Applying the latest clinical research and advances in laboratory science, we integrate results from our proprietary tests and health history information with an individual’s food and exercise preferences – all transformed into practical nutrition, lifestyle and support strategies tailor-made for each person. By working closely with healthcare providers to engage individuals in their own well-being and give them the tools they need to prevent or reduce their CVD risk and improve health outcomes, Boston Heart Diagnostics is leading the charge to turn the promise of personalized medicine into a reality.

Boston Heart Diagnostics strives to create a collaborative and engaging work environment for all employees. As a growing company, we encourage creativity and value relationships, the truth, taking responsibility, and leading the way as champions of change and innovation.

  • Functions:
    • This highly visible position will report directly to the Regional Sales Director.
    • The right candidate must meet and exceed sales goals by advancing our Clinical Testing offering within the Southern/Central Ohio marketplace.
    • This key role will support the Clinical Sales efforts of Boston Heart Diagnostics focusing on relationships with Physicians, Clinicians (IM, PCP and Cardiologist) Endocrinologists, Nurse Practitioners, Naturopaths, some Chiropractors and other professional Clinical disciplines within the Southern/Central territory.
    • This Sales role will maintain and grow existing accounts as well as drive growth with new account development goals.
    • Present product features and benefits to clinical call points utilizing proper sales technique (probing, qualifying, needs assessment, supporting and closing).
    • Maintain and increase sales volume within assigned accounts and territory.
    • Attend and participate in sales meetings, training programs, conventions, and trade shows as directed. Attend all regional and divisional events including National Sales Meetings, Corporate Trainings or Region Meetings.
  • Qualifications:
    • Bachelors degree in Business or related field required.
    • 10+ years of sales experience in Biotech, Medical Device, Diagnostic Equipment and/or the Pharmaceutical industry with a focus in the cardiovascular area.
    • Evidence of top sales achievement with experience in multilevel account management is required.
    • A demonstrated track record for meeting and exceeding sales objectives.
    • Valid Driver's License.
    • Competencies: Develop Trust, Be Resilient and Flexible, Provide Consistent and Compelling Customer Service, Establish Strategic Direction, Communicate with Impact.

Area Sales Manager – Washington

Boston Heart Diagnostics is re-inventing the role of diagnostics in cardiovascular disease (CVD), the number one cause of death in the United States. We help people make meaningful and lasting change through the use of easy-to-understand reports, one-on-one coaching, and sustained support. Applying the latest clinical research and advances in laboratory science, we integrate results from our proprietary tests and health history information with an individual’s food and exercise preferences – all transformed into practical nutrition, lifestyle and support strategies tailor-made for each person. By working closely with healthcare providers to engage individuals in their own well-being and give them the tools they need to prevent or reduce their CVD risk and improve health outcomes, Boston Heart Diagnostics is leading the charge to turn the promise of personalized medicine into a reality.

Boston Heart Diagnostics strives to create a collaborative and engaging work environment for all employees. As a growing company, we encourage creativity and value relationships, the truth, taking responsibility, and leading the way as champions of change and innovation.

  • Functions:
    • This highly visible position will report directly to the Regional Sales Director.
    • The right candidate must meet and exceed sales goals by advancing our Clinical Testing offering within the Seattle, Washington marketplace.
    • This key role will support the Clinical Sales efforts of Boston Heart Diagnostics focusing on relationships with Physicians, Clinicians (IM, PCP and Cardiologist) Endocrinologists, Nurse Practitioners, Naturopaths, some Chiropractors and other professional Clinical disciplines within the Seattle, Washington territory.
    • This Sales role will maintain and grow existing accounts as well as drive growth with new account development goals.
    • Present product features and benefits to clinical call points utilizing proper sales technique (probing, qualifying, needs assessment, supporting and closing).
    • Maintain and increase sales volume within assigned accounts and territory.
    • Attend and participate in sales meetings, training programs, conventions, and trade shows as directed. Attend all regional and divisional events including National Sales Meetings, Corporate Trainings or Region Meetings.
  • Qualifications:
    • Bachelors degree in Business or related field required.
    • 10+ years of sales experience in Biotech, Medical Device, Diagnostic Equipment and/or the Pharmaceutical industry with a focus in the cardiovascular area.
    • Evidence of top sales achievement with experience in multilevel account management is required.
    • A demonstrated track record for meeting and exceeding sales objectives.
    • Valid Driver's License.
    • Competencies: Develop Trust, Be Resilient and Flexible, Provide Consistent and Compelling Customer Service, Establish Strategic Direction, Communicate with Impact

Billing Information Specialist

This role is responsible for obtaining missing or incomplete billing information needed to process claims. The role interacts with insurance companies, clients and sales representatives in order to obtain this information.

  • Functions:
    • Review assigned accessions and obtain missing or inaccurate patient demographics and/or insurance information using provider access sites or direct contact with the ordering client
    • Maintain working knowledge of Medicare, Medicaid and third-party billing requirements.
  • Qualifications:
    • High school diploma required, bachelor’s degree or Medical Billing Certification preferred
    • 1 year office experience preferred
    • Strong customer service skills
    • Ability to prioritize and multitask

Area Sales Manager – Idaho/Utah

Boston Heart Diagnostics is re-inventing the role of diagnostics in cardiovascular disease (CVD), the number one cause of death in the United States. We help people make meaningful and lasting change through the use of easy-to-understand reports, one-on-one coaching, and sustained support. Applying the latest clinical research and advances in laboratory science, we integrate results from our proprietary tests and health history information with an individual’s food and exercise preferences – all transformed into practical nutrition, lifestyle and support strategies tailor-made for each person. By working closely with healthcare providers to engage individuals in their own well-being and give them the tools they need to prevent or reduce their CVD risk and improve health outcomes, Boston Heart Diagnostics is leading the charge to turn the promise of personalized medicine into a reality.

Boston Heart Diagnostics strives to create a collaborative and engaging work environment for all employees. As a growing company, we encourage creativity and value relationships, the truth, taking responsibility, and leading the way as champions of change and innovation.

  • Responsibilities:
    • This highly visible position will report directly to the Regional Sales Director.
    • The right candidate must meet and exceed sales goals by advancing our Clinical Testing offering within the Idaho/Utah Healthcare marketplace.
    • This key role will support the Clinical Sales efforts of Boston Heart Diagnostics focusing on relationships with Physicians, Clinicians (IM, PCP and Cardiologist) Endocrinologists, Nurse Practitioners, Naturopaths, some Chiropractors and other professional Clinical disciplines within the Idaho/Utah territory.
    • This Sales role will maintain and grow existing accounts as well as drive growth with new account development goals.
    • Present product features and benefits to clinical call points utilizing proper sales technique (probing, qualifying, needs assessment, supporting and closing).
    • Maintain and increase sales volume within assigned accounts and territory.
    • Attend and participate in sales meetings, training programs, conventions, and trade shows as directed. Attend all regional and divisional events including National Sales Meetings, Corporate Trainings or Region Meetings.
  • Requirements:
    • Bachelors degree in Business or related field required.
    • 10+ years of sales experience in Biotech, Medical Device, Diagnostic Equipment and/or the Pharmaceutical industry with a focus in the cardiovascular area.
    • Evidence of top sales achievement with experience in multilevel account management is required.
    • A demonstrated track record for meeting and exceeding sales objectives.
    • Valid Driver's License.
  • Competencies:
    • Develop Trust
    • Be resilient and flexible
    • Provide consistent and compelling customer service
    • Establish Strategic Direction
    • Communicate with Impact

ASCP Certified Medical Technologist

The Medical Technologist is responsible for preparing and running electrophoresis gels, performing Western blots, image and data analysis, and evaluations. The role will also prepare buffers and solutions, as well as take on additional lab responsibilities when needed. The Medical Technologist reports to the Laboratory Supervisor.

  • Qualifications:
    • Bachelor’s degree in a laboratory science
    • Clinical laboratory experience preferred
    • ASCP Certified
    • Experience with specialized chemistry, preferred
    • Ability to work nights and weekends as needed

Laboratory Assistant

The Lab Assistant works in the laboratory providing general assistance to the laboratory technicians. Responsibilities include preparing electrophoresis gels, preparing buffers and solutions, cleaning of equipment, and other duties as assigned. The lab assistant reports to the Lab Supervisor.

  • Qualifications:
    • High school diploma required
    • Strong organizational skills
    • Ability to multitask
    • Clinical lab experience a plus

Laboratory Technician – HDL

The Lab Technician - HDL is responsible for all aspects of preparing and running agarose and polyacrylamide electrophoresis gels, data entry, image analysis, and performing western blots. The role will also prepare buffers and solutions and perform other laboratory tasks as required. The Lab Technician - HDL reports to the Lab Supervisor.

  • Qualifications:
    • Bachelor’s degree in a laboratory science
    • One to three years of experience in a clinical laboratory
    • MT/MLT ASCP Certification, preferred
    • Strong organizational skills
    • Ability to work nights and weekends as required

To Apply

If you would like to learn more about career opportunities at Boston Heart Diagnostics or pursue an open position, please submit your resume, including a cover letter either by email to careers@bostonheartdx.com or mail to Boston Heart Diagnostics, 175 Crossing Boulevard Suite 550, Framingham, MA 01702, Attention: Careers.

Boston Heart Diagnostics is an equal opportunity employer.

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    • Forbes lists Boston Heart within the top 100 privately held, high-growth companies with bright futures


    • Boston Heart ranks number eight fastest growing company in North America on Deloitte’s 2013 Technology Fast 500™


    • Ernst & Young Entrepreneur Of The Year® 2014 names Boston Heart CEO as New England finalist
  • Why join Boston Heart?
    • You’ll contribute to making a difference in the lives of our patients.
    • You’ll work with a highly motivated and dedicated team.
  • Our benefits include:
    • Competitive salaries
    • 80% company paid medical & dental insurance
    • 100% company paid short-term disability, long-term disability & life insurance
    • Flexible paid time off program
    • 401K plan
    • Employee recognition program
    • Many other incentive & discount programs